Success Story
Digital Order Management for ELDgarden at Trade Shows with Core-sales
ELDgarden, a company that offers elegant garden products with a personal touch, faced significant challenges with its ordering system during trade shows. The company had long relied on paper and pen for order management, but this became unsustainable as the business grew. By implementing Core-sales / App4Sales, ELDgarden has streamlined its entire order process, eliminated paperwork, and significantly improved the customer experience.
- Industry: B2C
- Product: Core-sales
- Based in: Sweden
The Challenge
ELDgarden exhibited at major trade shows like Formex, managing each order manually, which led to time-consuming and physically demanding administration. All the paperwork at the end of the day not only resulted in overload but also caused tennis elbow for the company’s founder. The need for a solution like Core-sales / App4Sales soon became evident.
The Solution
By integrating Core-sales / App4Sales with a Bluetooth EAN scanner, ELDgarden dramatically improved its workflow. The solution allows for quick scanning of products, which are then automatically entered into the company’s ERP system. This saves both time and energy, and customers receive an order confirmation immediately after placing their orders, creating a professional and streamlined impression.
Benefits for ELDgarden with Core-sales / App4Sales:
- Automated order management: No more manual orders – everything is registered directly in the ERP system.
- Real-time inventory updates: Ability to see product status and hide out-of-stock items during the trade show.
- Time savings and ergonomics: Easy product registration reduces the need for paperwork and physical strain.
- Professional customer experience: Quick order confirmation on-site boosts customer confidence.
“Now we solve it very easily by scanning the products, and they go straight into my ERP system, and the customer receives an order confirmation right away.”
“You have an incredible overview of your inventory. You know when a product is out of stock, and you can remove it from the collection.”
Gunnel Eldforsen
ELDgarden
Results and Future
With Core-sales / App4Sales, ELDgarden has not only simplified its workflow but also taken a significant step toward a sustainable and digitized ordering process. The company can now focus on growth and product development, confident that their ordering system is optimized and future-ready.
Summary
By implementing Core-sales / App4Sales, ELDgarden transitioned from a traditional and time-consuming paper-based order management system to a smooth digital solution. At trade shows like Formex, ELDgarden now quickly scans each product with a Bluetooth-connected EAN scanner, automatically registering the order in their ERP system and sending a confirmation to the customer on-site. This digitization has not only eliminated cumbersome paperwork but also improved ergonomics, provided full control over inventory, and created a seamless and professional customer experience.
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