Success Story
Mafico's Efficient Sales Solutions with Core-sales and Core-portal
Mafico, an innovative company in the B2B sector, sought a way to improve its sales processes. By implementing both Core-sales / App4Sales and the Core-portal, the company has not only increased efficiency but also significantly improved customer satisfaction. Discover how these solutions have helped Mafico achieve its goals.
- Industry: B2B
- Products: Core-sales, Core-portal
- Based in: The Netherlands
Mafico imports and distributes photo and video equipment, musical instruments, and accessories. The company was looking for a solution to automate order processing and enhance customer interaction. The integration of the Core-portal with their Snelstart administration has enabled the company to process pricing agreements per dealer and display real-time stock indicators. This has resulted in a 70% decrease in incoming phone calls, as customers can now easily place their orders online.
At the same time, Core-sales / App4Sales provides their account managers with the ability to place orders directly on-site. This allows representatives to view the exact stock levels and provide customers with real-time information, thereby boosting sales.
Benefits of the Core-sales / App4Sales and Core-portal
- Improved Efficiency: Sales processes are accelerated through real-time access to information via Core-sales.
- Increased Customer Satisfaction: Customers can easily place their own orders through the Core-portal.
- Enhanced Collaboration: Better alignment between the sales team and customers due to optimized communication lines.
- Reduced Administrative Burden: Less manual entry and faster order processing through the combination of both solutions.
“Customers find the Core-portal to be a user-friendly system.”
Luuk Rost
Marketing, Mafico
Implementation and Results
After implementing both Core-sales / App4Sales and the Core-portal, Mafico noticed a significant improvement in its sales processes. The integration with Snelstart ensures that product data is automatically synchronized, providing dealers with up-to-date information at all times. This has increased the efficiency of the sales team and significantly reduced administrative burdens.
Summary
Mafico has successfully transformed its sales processes by utilizing both Core-sales / App4Sales and the Core-portal. These solutions have led to error-free order processing, time savings, and a positive customer experience. Thanks to this collaboration, Mafico is now better equipped to tackle the challenges of the modern market.
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