Success Story
Digital Transformation: Lovely Linen uses Core-sales
Lovely Linen has undergone an impressive transformation from traditional, analog methods to a modern, digital solution with Core-sales / App4Sales. This change has not only increased efficiency but also enabled smoother communication with agents and representatives worldwide. Erik Bergström, one of the company’s founders, shares his surprise at how much easier and more organized their workflow has become. “It’s absolutely revolutionary,” he says.
- Industry: B2C
- Product: Core-sales
- Based in: Sweden
Lovely Linen is a leading wholesaler offering high-quality linen and textiles across over 20 global markets. Before implementing Core-sales / App4Sales, their order process was both time-consuming and prone to errors, with orders handwritten on paper and product information in physical format. This traditional method prevented the company from maximizing its potential in a rapidly changing market.
With Core-sales / App4Sales, Lovely Linen has digitalized its entire ordering process. Now, all product catalogs, price lists, and orders are managed directly through the app. Additionally, digital lookbooks are used to present products more appealingly, increasing sales opportunities and customer engagement.
Benefits of Core-sales / App4Sales for Lovely Linen:
- Efficient Order Management: Streamlined process for quick and easy order handling.
- Direct Communication: Fast, easy contact with agents and representatives through the app.
- Current Product Information: All price and product details are always up-to-date and easily accessible.
- Enhanced Customer Experience: Agents can quickly respond to customer inquiries and showcase products in an engaging way.
- Digital Lookbook: Ability to use digital lookbooks to effectively display products.
Digital Transformation
The biggest advantage of implementing Core-sales / App4Sales has been the ability to instantly inform all agents about changes, such as new product launches or price adjustments. This has enabled Lovely Linen to respond more quickly to market changes and increase its competitive edge.
Erik Bergström explains, “With Core-sales / App4Sales, our entire business has become digitalized. I was skeptical at first, but now I can’t imagine going back to the old way.”
“Core-sales / App4Sales has revolutionized our work process. It’s incredible how much smoother and more efficient we can work now compared to before. All information is available at the touch of a button, saving us both time and resources.”
Erik Bergström
Founder, Lovely Linen
Innovativ Sales
Lovely Linen has also seen an increase in customer satisfaction thanks to the fast and efficient service the app enables. With all product information instantly accessible, agents can answer customer questions in real-time and present products in a more visual and engaging way.
As Lovely Linen continues expanding its markets, Core-sales / App4Sales remains an essential partner supporting their growth strategy and future innovations. By embracing digitalization, they have positioned themselves as a modern, forward-thinking player in the textile industry.
Summary
Core-sales / App4Sales has proven to be an invaluable resource for Lovely Linen. This digital transformation has not only simplified their workflow but also opened new opportunities for growth and innovation. With a modern platform for order management and communication, Lovely Linen is ready to continue its journey in the global market with increased confidence and a stronger position.
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